End User License Agreement — Fletcher

Publisher: Picatoste Games, a brand of Aura Deco Candles, S.L.
Registered office: Paseo de la Zona Franca 145, esc. A, 6-1, 08038 Barcelona, Spain
Tax ID (NIF/CIF): B-19394022
Contact: support@picatostegames.com
Version: 2.0 · Effective date: 27 July 2026

1. Acceptance

This End User License Agreement (the “Agreement”) is a binding contract between you (“you”, “the User”) and Aura Deco Candles, S.L., trading as Picatoste Games (“we”, “us”, “the Publisher”), governing your use of the video game Fletcher together with its executable files, data files, artwork, audio, text, updates, in-app content and accompanying documentation (collectively, the “Game”).

By downloading, installing, launching or using the Game you accept this Agreement in full. If you do not accept it, do not install or use the Game and delete any copy in your possession.

If you obtained the Game through a distribution platform (for example the Apple App Store, Google Play, Steam or itch.io — each a “Platform”), that Platform’s own terms also apply to your acquisition of the Game and to any purchase made within it. Where a Platform’s terms grant you rights broader than those granted here, the Platform’s terms prevail on that point.

2. Licence granted

Subject to your compliance with this Agreement, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to download, install and use the Game on devices you own or control, for your own private, non-commercial entertainment purposes.

The Game is licensed, not sold. All rights not expressly granted are reserved by us and our licensors.

3. Restrictions

Except to the extent that applicable mandatory law (in particular Article 100 of the Spanish Consolidated Intellectual Property Act and Articles 5 and 6 of Directive 2009/24/EC) expressly permits it, and only within those limits, you shall not:

1. copy, reproduce or distribute the Game or any part of it, other than a single back-up copy for your own use;
2. sell, rent, lease, lend, sublicense, publish or otherwise make the Game available to third parties;
3. reverse engineer, decompile or disassemble the Game, or attempt to derive its source code;
4. modify, adapt, translate or create derivative works, or remove, obscure or alter any copyright, trademark or other proprietary notice;
5. use cheats, automation software, memory editors, modified binaries or other tools to alter gameplay, save data or progression in a way that circumvents the intended functioning of the Game;
6. circumvent, disable or interfere with any technical protection measure, licence verification, purchase validation or security feature;
7. obtain, or attempt to obtain, in-app content without paying the applicable price, including by tampering with purchase receipts, spoofing the billing system, or exploiting a defect in it;
8. generate artificial advertising impressions or clicks, or use automation, incentivisation, click farms, emulators or any other means to interfere with, inflate or manipulate the advertising displayed in the Game;
9. use the Game for any commercial purpose not expressly authorised under Section 5, or in any unlawful manner.

Breach of paragraphs 7 or 8 may also constitute a breach of the relevant Platform’s or advertising network’s terms, with consequences imposed by them that are outside our control.

4. Ownership and intellectual property

The Game and all its components — including source code and compiled binaries, game design, characters, names, story, level design, graphics, animation, user interface, music, sound effects, and the “Fletcher” and “Picatoste Games” names and logos — are owned by Aura Deco Candles, S.L. or its licensors and are protected by Spanish, European Union and international copyright and trademark law.

Nothing in this Agreement transfers any ownership interest in the Game to you.

5. Content creation, streaming and video

We permit and encourage you to record, stream and publish video and screenshots of your own gameplay (“Player Content”), including on monetised channels, provided that:

• the Player Content consists substantially of your own commentary, editing or performance and is not a mere reproduction of the Game’s assets, cutscenes or soundtrack in isolation;
• you do not present it as official, sponsored by or affiliated with Picatoste Games unless we have agreed in writing;
• you do not distribute the Game’s files, assets or a means of playing the Game itself;
• it is not unlawful, defamatory, or presented alongside content that would reasonably damage the reputation of the Game or the Publisher.

This permission is a revocable licence, not a transfer of rights, and may be withdrawn on notice. It does not extend to third-party materials incorporated in the Game whose licensors impose different terms, nor to advertising content displayed within the Game.

6. In-app purchases and virtual items

6.1 How purchases work

The Game may offer optional paid content and features (“Virtual Items”) — for example cosmetic items, hint packs or an ad-free upgrade.

All purchases are processed exclusively through the native billing system of the Platform (Apple In-App Purchase or Google Play Billing). The Platform, not us, is the merchant of record. Your payment method, billing details and transaction are handled entirely by the Platform under its own terms. We never receive or store your payment card or bank details.

Purchases are entirely optional. The Game is fully playable without making any purchase; no Virtual Item is required to complete it.

6.2 What you get

A purchase grants you a limited, personal, non-transferable, revocable licence to use the Virtual Item within the Game. It does not transfer ownership of anything and confers no property right, monetary value or real-world equivalence.

Virtual Items:

• cannot be sold, traded, gifted, exchanged or transferred to another person or account;
• cannot be exchanged for money or anything of value outside the Game;
• have no value after termination of this Agreement or discontinuation of the Game.

Consumable items (such as hint packs) are consumed on use and cannot be restored once spent. Non-consumable items (such as an ad-free upgrade) remain associated with the store account used to buy them and can normally be restored on a new device via the Platform’s “restore purchases” function. Restoration depends on you using the same store account — we cannot restore a purchase made on a different account, nor can we restore progress lost through uninstallation where no cloud save existed.

6.3 Prices, availability and changes

Prices are shown in the Game and at the Platform’s checkout, inclusive of applicable VAT, before you confirm. We may change prices and the catalogue of Virtual Items for future purchases; changes never affect a purchase already completed.

We may modify, rebalance or discontinue Virtual Items where there is a valid reason. Where discontinuation would deprive you of a non-consumable Virtual Item you paid for, other than to a minor degree, we will offer a functionally equivalent replacement or, where that is not possible, a refund of the unused portion.

6.4 Refunds and your right of withdrawal

As an EU consumer you have a 14-day right of withdrawal for digital content. That right is lost once supply of the digital content has begun, provided you gave prior express consent to immediate supply and acknowledged the loss of the right. In practice, confirming an in-app purchase constitutes that consent, and the Virtual Item is supplied immediately.

This does not affect your legal guarantee of conformity. If a Virtual Item is defective, does not work as described, or is not delivered, you are entitled to have it brought into conformity, or to a price reduction or refund, under Directive (EU) 2019/770 and Royal Legislative Decree 1/2007.

Refunds are processed by the Platform, which is the merchant of record and which operates its own refund policy, often more generous than the legal minimum. Contact Apple or Google in the first instance. If a Platform refuses a refund you believe you are legally entitled to, contact us at support@picatostegames.com and we will assist.

6.5 Minors

If you are under 18, you may make a purchase only with the permission of a parent, guardian or the holder of the payment method. We recommend that account holders enable the parental controls, purchase authorisation and spending limits offered by their Platform. If a purchase was made by a minor without the required authorisation, contact us and we will assist in seeking a refund through the Platform.

7. Advertising

The Game displays advertising supplied by Google AdMob and its participating advertising partners. This funds the Game’s development and allows us to offer it free of charge or at a reduced price. Where offered, an “ad-free” in-app purchase removes advertising for the account that bought it.

Third-party content. Advertisements are created, supplied and controlled by third parties, not by us. We do not select individual advertisers and do not endorse, guarantee or accept responsibility for the content of any advertisement, the products or services advertised, or any website or application an advertisement leads to. Any dealing you have with an advertiser is between you and that advertiser.

Interacting with an ad is your choice. Clicking or tapping an advertisement may take you outside the Game, to a third party’s site or store listing, where that third party’s own terms and privacy policy apply.

Your privacy choices. In the EEA, the UK and Switzerland you will be asked, before any personalised advertising is served, whether you consent to it. Declining does not restrict access to any part of the Game — you will see non-personalised ads instead. You may change your choice at any time in Settings → Privacy → Ad preferences. What is processed, by whom, and on what legal basis is set out in the Privacy Policy.

Reporting. If you encounter an advertisement in the Game that is unlawful, deceptive or seriously inappropriate, please report it to support@picatostegames.com with a screenshot, and we will raise it with the ad network.

8. User-generated content and save data

Any data you generate through play — save files, progression, settings and statistics — remains subject to this Agreement. You are responsible for maintaining your own back-ups where the Platform or your device allows it. We do not guarantee that save data, progression or unspent consumable Virtual Items will survive uninstallation, device change, Game updates, or the discontinuation of any optional online service.

The handling of such data is described in the Fletcher Privacy Policy, incorporated here by reference.

9. Third-party and open source components

The Game is built with the Godot Engine, distributed under the MIT Licence, copyright © 2014–present Godot Engine contributors and © 2007–2014 Juan Linietsky, Ariel Manzur. The Godot Engine is not developed, endorsed or supported by Picatoste Games or Aura Deco Candles, S.L.

The Game additionally integrates:

• the Google Mobile Ads (AdMob) SDK, for advertising;
• the Google User Messaging Platform (UMP) SDK (or another Google-certified Consent Management Platform), for consent collection;
• the platform billing libraries required for in-app purchases (StoreKit on iOS, Google Play Billing Library on Android);
• the Godot plugin(s) used to bridge these SDKs to the game engine.

The Godot Engine also bundles third-party components in its exported builds (for example FreeType, mbedTLS, ENet, Thorvg, zlib/zstd and others, depending on the export target), each under its own permissive licence.

The complete set of copyright notices and licence texts is reproduced in the Third-Party Notices screen accessible from the Game’s Credits menu, and is available on request from support@picatostegames.com.

These components are licensed to you under their own respective licences, not under this Agreement. Where a third-party licence conflicts with this Agreement in respect of that component, the third-party licence prevails for that component.

10. Updates and changes to the Game

We may issue updates, patches, bug fixes and new content. Updates may be applied automatically by the Platform. We may modify, suspend or discontinue features, including any optional online functionality, where there is a valid reason (technical, security, legal or economic).

Where the Game or any Virtual Item is supplied against payment and a modification negatively affects your access or use other than to a minor degree, we will inform you in advance and, where Article 19 of Directive (EU) 2019/770 and its Spanish implementation require it, you will be entitled to terminate this Agreement free of charge.

11. Term and termination

This Agreement takes effect on installation and continues until terminated.

You may terminate it at any time by uninstalling and deleting all copies of the Game.

We may terminate or suspend the licence if you materially breach this Agreement, with notice where reasonably practicable and, where the breach is capable of remedy, after a reasonable opportunity to remedy it.

Effect on purchases. Where we terminate for your material breach — in particular under Section 3(7) or 3(8) — you lose access to Virtual Items without refund, to the extent permitted by law and proportionate to the breach. Where termination is for any other reason, or where the Game is discontinued, your statutory rights in respect of paid content are unaffected and Section 6.3 applies.

Sections 4, 6.2, 9, 12, 13 and 16 survive termination.

12. Warranties, conformity and consumer rights

If you are a consumer resident in the European Union, you benefit from the mandatory legal guarantee of conformity for digital content and digital services under Directive (EU) 2019/770 and, in Spain, under Royal Legislative Decree 1/2007. We are liable for any lack of conformity existing at the time of supply and, where supply is continuous, throughout the supply period. Nothing in this Agreement excludes, limits or restricts those rights or any other rights you have under mandatory consumer law.

Subject to the above, and to the maximum extent permitted by law, the Game is provided “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free, compatible with every device or configuration, that advertising will always load, or that all defects will be corrected.

13. Limitation of liability

Nothing in this Agreement limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or gross negligence, or for any other liability that cannot lawfully be limited or excluded — including liability under mandatory consumer protection law.

Subject to that, and to the maximum extent permitted by law:

• we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of goodwill, or loss or corruption of data or save files;
• we are not liable for the content, accuracy, legality or consequences of third-party advertising displayed in the Game, or for any transaction you enter into with an advertiser;
• our total aggregate liability arising out of or in connection with this Agreement is limited to the greater of (a) the total amount you actually paid for the Game and Virtual Items in the twelve months preceding the event giving rise to the claim, or (b) EUR 50.

If the Game was supplied free of charge and you have made no purchase, our liability is limited in accordance with the standard applicable to gratuitous contracts under Spanish law.

14. Personal data

Our processing of data in connection with the Game is described in the Fletcher Privacy Policy.

In summary: we do not collect your name, email address, contact list or precise location, and we run no analytics of our own. The Game does display advertising through Google AdMob, which involves the processing of an advertising identifier and related device data by Google as an independent controller, subject to your consent for personalised advertising. In-app purchases are handled by Apple or Google as merchant of record; we never see your payment details. Progression data associated with an installation identifier is stored within the European Union.

15. Changes to this Agreement

We may amend this Agreement to reflect changes in the Game, our practices, or applicable law. Where a change materially and adversely affects your rights, we will give reasonable prior notice through the Game or the Platform. Continued use after the change takes effect constitutes acceptance. If you do not accept a change, your remedy is to stop using the Game and uninstall it; where you have paid for a non-consumable Virtual Item and the change deprives you of it other than to a minor degree, Section 6.3 applies.

The current version is always available at picatostegames.com/games/fletcher/license.

16. Governing law, jurisdiction and dispute resolution

This Agreement is governed by Spanish law, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

If you are a consumer, this choice does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence (Article 6, Regulation (EC) No 593/2008, “Rome I”), and you may bring proceedings in the courts of your country of residence, as may we.

If you are not a consumer, the courts of Barcelona, Spain shall have exclusive jurisdiction.

Out-of-court dispute resolution. EU consumers may address complaints to us at support@picatostegames.com. Spanish consumers may also contact the consumer arbitration system (Sistema Arbitral de Consumo) or the competent regional consumer authority. We are not obliged to, and do not currently, participate in any specific consumer arbitration board.

17. General

Severability. If any provision is held invalid or unenforceable, the remainder stays in force and the invalid provision is replaced by a valid one most closely reflecting its economic purpose.

No waiver. Failure to enforce a provision is not a waiver of it.

Assignment. You may not assign this Agreement. We may assign it in connection with a merger, acquisition or transfer of the business or the Game, provided your rights are not diminished.

Entire agreement. This Agreement, together with the Privacy Policy and any applicable Platform terms, constitutes the entire agreement between you and us in relation to the Game.

Language. This Agreement is drafted in English. Where we provide a translation, the English version prevails in the event of a discrepancy, except where mandatory consumer law in your jurisdiction requires otherwise.

Aura Deco Candles, S.L. — Picatoste Games
Paseo de la Zona Franca 145, esc. A, 6-1, 08038 Barcelona, Spain · NIF B-19394022
support@picatostegames.com